Answers · Legal & compliance · 8 questions

Web scraping and the law

Updated 25 Oct 2026 · Reviewed by Mohammad Shakir, Co-founder & CEO

The honest answer to "is scraping legal" is: it depends on what, how and where - and the details decide. These answers lay out the frameworks in plain language, so you can ask counsel and vendors the right questions. None of this is legal advice.

Can scraping violate a website's terms of use?

Yes - most sites' terms restrict automated access, and terms can be enforceable as contracts, with enforceability varying by jurisdiction and by how the terms were presented. This is the ground where most scraping disputes actually live.

It is a reason to collect through a provider that evaluates this per source, and to put the question to counsel rather than assume.

How should personal data be handled in scraping?

Ideally, not at all: most commercial use cases - prices, products, availability, reviews in aggregate - don't need personal data, and excluding it by design avoids obligations under the DPDP Act, GDPR and similar laws.

Where personal data is unavoidable, those laws can apply even when the data is public, and that is a compliance project, not a footnote.

What does responsible data collection look like?

Public pages only, no personal data by design, request rates that don't burden the site, honest evaluation of each source's terms and legal posture, and records of what is collected and why.

Ask any vendor to describe its practice on each of these. A provider that can't answer in writing is answering.

What have courts said about scraping public data?

The best-known line of cases - including hiQ v LinkedIn in the US - distinguished accessing publicly available pages from the unauthorized access that anti-hacking statutes target, while leaving contract and other claims open. Outcomes differ by country and keep evolving.

The practical reading: public-data collection is not automatically unlawful, and it is not automatically permitted either. Jurisdiction and specifics decide.

What compliance questions should I ask a data vendor?

How data is collected, how source terms are evaluated, how personal data is excluded or handled, where data is stored, what indemnities and contractual protections are offered, and whether practices are documented in writing.

The vendor's answers belong in your contract, not just in a sales call. This is general information, not legal advice.

Need this data as an API?

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